The first step is to activate your account. Just go to www.cloudbg.uk/clients/ and Login using “Account => Login” option to manage your account with us. You’ll see a list of products which you have ordered. If you are yet to place any order, then you can place an order for the unlimited cloud web hosting from our website and after we setup your order, we’ll send you an email with all of the account details. If you have any queries/concerns, you can always contact our support team.

Disk space and bandwidth is “Unmetered” that means you are not charged according to the amount of disk space or bandwidth you typically use in the normal operation of a personal or small business website.

However, we do require all customers to be fully compliant with our Terms of Service and to not exceed 25% or more of system resources for longer than 90 seconds.

In the event of apprehensions regarding your account’s bandwidth or disk space utilization, you will be sent an email requesting a reduction in usage.

It’s uncommon for a client managing a personal or minor enterprise website to surpass our usage guidelines.

Downloadable files, media, and databases must adhere to these specified constraints:

A maximum of 10GB from a shared hosting account can be allocated for music, video, or other multimedia files, encompassing, but not confined to, .aac, .avi, .mp3, .mp4, .mpeg, .jpg, .png, .gif files.
A maximum of 10GB from a shared hosting account can be designated for archive and disk image files, encompassing the comprehensive contents and structure of a data storage medium.
A maximum of 10GB from a shared hosting account can be allocated for databases and database dumps, encompassing, but not confined to, .sql files.
A maximum of 10GB from a shared hosting account can be designated for executable files and all other files arising from the compilation of a program.
As part of the optimization of disk usage, error_log files on our Shared and Reseller servers are limited to a size of 10MB per file and 1000 rows with the most recent logs.

Any user whose account/server consistently utilizes the higher burstable resources will need to upgrade to a package with greater resource availability.

Yes, you can host your WordPress website on CloudBG LTD. Almost all CloudBG LTD. Our business web hosting packages provide processing power and memory capacity for your WordPress websites. CloudBG LTD Linux servers support the PHP and MySQL technical standards required to run WordPress. Our cost-effective business web hosting packages are also customised for WordPress project requirements. If your project grows and you need more web space, you can easily upgrade it.

You possess the flexibility to construct your website through various methods. When your website demands extensive functionality and adaptability, you can take advantage of software and tools designed to facilitate the website-building process. Our Web hosting packages provide you with access to cost-free, server-side applications designed to aid in the creation and personalization of your website. These include well-known Content Management System (CMS) applications such as WordPress® and Joomla!®. We strive to streamline the website development process, making it as effortless as can be. With the convenience of Softaculous, a one-click installer, you can effortlessly install a wide range of applications.

Yes, absolutely ! Moving your website to CloudBG Limited is a simple process. If you have access to your existing website files, you can upload them through our Hosting Control Panel or via an FTP client. If you don’t have a current copy of your website, you should be able to request one from your current web hosting provider. If you have any questions along the way, you can ask our support team.

Simple, you let us know and we will do that for you. However, if you have to built your website in a WordPress, Joomla, you have to upload your website files via FTP (File Transfer Protocol) or through file manager in cPanel. However, if your files are larger than 500 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or another third-party FTP client.

We accept Local Bank Transfer, Visa Master Card, Paypal.

For our customer’s convenience, we provide a wide array of helpful resources. Use these resources not only to help you get started but also for ongoing support. You can begin by accessing our Resource Center for useful tools like how-to videos, small business webinars, blogs, and user guides.You can also use our support ticket system. Need more help? Our technical support is available 24/7.